🔐 PRIVACY POLICY

Your privacy is important to us. This policy outlines how we collect, use, and protect your data.

1. Information We Collect

• Name, contact details, address
• Service enquiries or booking details
• Website usage data (cookies, IP address)

2. How We Use It

• To deliver our services
• To manage appointments and support
• To comply with legal and financial obligations

3. Data Sharing

We only share your data with:

• Service providers (e.g. finance partners) with your consent
• Legal authorities if required by law

4. Your Rights (GDPR)

You may:

• Request a copy of your data
• Request correction or deletion
• Withdraw consent for marketing

Email info@smartheatingsolutions.ltd to exercise your rights.

5. Data Retention

We retain service and financial records for up to 7 years, in line with UK regulations.

6. Cookies

We use cookies for analytics and performance tracking. You can control cookies in your browser settings.